Privacy Policy

1. Introduction

At Wesker, we take your privacy and the security of your personal data seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, in compliance with the Digital Personal Data Protection (DPDP) Act, 2023.

2. Data We Collect

We collect the minimum amount of data necessary to provide our intermediary services:

• Identity Data: Name, email address, phone number.
• Financial Data: Bank account details for seller payouts (processed securely via regulated gateways).
• Verification Data: For sellers, government ID (PAN/GSTIN) and Liveness Verification photos for KYC compliance.
• Usage Data: Anonymized interaction metrics and IP addresses for security auditing.

3. How We Use Your Data

Your data is strictly used for the following operational purposes:

• Facilitating secure transactions and escrow holding between Buyers and Sellers.
• Verifying the identity of sellers to prevent fraud on the platform.
• Resolving disputes and managing order fulfillment.
• Complying with legal obligations, including tax reporting and law enforcement requests.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with:

• Counterparties: Buyers will receive the Seller's basic contact details for order fulfillment. Sellers receive Buyer shipping details.
• Payment Processors: To facilitate secure checkout and payouts.
• Law Enforcement: If required by valid legal process or to protect the safety of our users.

5. Your Data Rights (DPDP Compliance)

Under the DPDP Act, you possess the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Withdraw your consent at any time (which may limit your ability to use the platform).
• Request the erasure of your data ("Right to be Forgotten"), subject to our legal retention obligations.

6. Data Security and Retention

We use enterprise-grade encryption to protect your personal data in transit and at rest. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with our legal, tax, or accounting obligations.

7. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact our Data Protection Officer at privacy@wesker.in. For grievance redressal, please see our Grievance Officer page.